The Quench Family (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (“the Site”) or purchase our products. By accessing or using our Site, you agree to the terms of this Privacy Policy.
We may collect the following personal information when you interact with our Site:
Name
Email address
Mailing address
Phone number
Payment information
We automatically collect certain non-identifiable data, including:
IP address
Browser type
Operating system
Pages visited on our Site
Time and date of access
We use the information collected for the following purposes:
To process transactions and deliver products
To respond to customer inquiries
To send promotional emails and updates (with your consent)
To analyze and improve our Site’s functionality and user experience
To comply with legal obligations
We may share your information with third parties in the following situations:
Service Providers: To facilitate payments, shipping, and other services.
Legal Compliance: If required by law or to protect our rights.
Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the business assets.
Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device to track and save preferences. You can disable cookies through your browser settings; however, some features of the Site may not function properly without them.
Depending on your location, you may have the following rights under applicable data protection laws:
Access: Request a copy of your personal information.
Correction: Update or correct inaccurate data.
Deletion: Request that we delete your personal information.
Objection: Opt-out of data processing for specific purposes.
Data Portability: Request the transfer of your data to another service provider.
To exercise any of these rights, please contact us at support@quenchfamily.com.
We implement reasonable technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
Our Site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Name
Email address
Mailing address
Phone number